Week 14 Quiz Name First Last Agent's Name First Last Agent's Email* 1. What were you supposed to send your agent this week? Fire quote Homeowners quote Car quote2. Where is the Agent Online catalog located? Saved on your desktop ABS ECRM3. According to the youtube video this week, what are the words that clients say at the end of a presentation that we all hate? I don't want to spend the money I don't think I understand Let me think about it4. After 24 hours how much does a person forget about what you told them? 95% 80 50% 75%5. True or False: After 30 days people will forget 90% of what you told them? True False6. If a client does not close the deal that day when should you schedule a follow-up? Call them a few days later so they do not feel pressured Don't - let them call you That day before they leave or hang up7. When a customer says "let me think about it" they are _____? A) Waiting for you to drop price even more B) Interested but unsure C) Not interested D) Could be both B and C8. What are the 3 reasons customers are usually interested but unsure? Fit, Features/Functionality, or Finances Finances, Trust, or Experience Knowledge, Price, or Rewards9. What kind of dog never barks? Snoop Dogg Rottweiler A hot dog ChihauhauNo SPAM!CommentsThis field is for validation purposes and should be left unchanged.