Week 8 Quiz Name First Last Agent's Name First Last Agent's Email* 1. How many Navy SEAL sayings were there in the Forbes article? 10 9 82. According the article what are critical elements for growth, productivity, and profitability? Spirit and skills Knowledge and time Engagement and accountability3. Finish the line from the article: "In the absence of orders I will take charge___" And show others how things are done Take the credit to show our worth Lead my team and accomplish the mission4. What are words you should avoid saying called? No Knowledge Words Nonsense words Buzzwords5. Should you avoid insurance jargon when talking to a customer? Only to existing customers Yes No, it shows you know your stuff6. What is a 4521? Customer's request to change a car on their policy Customer's request to transfer agents within the same state Customer's request to transfer their policies to a new state7. In which month do we figure our marketing budget from of the previous year? (This is in response to customer's asking for sponsorships). October December January8. True or False: Every agency handles sponsoring community events or sports teams the same? False True9. True or False: Africa is the largest continent in the world. True FalseNo SPAM!NameThis field is for validation purposes and should be left unchanged.