Email templates & text scripts
Stop writing the same emails. Start sending them.
A library of customer emails and matching texts, already written. Each one signs itself for whoever sends it, so anyone in the office can send a polished email in seconds.
240+ email templates · a text script for the everyday ones · Spanish available
Paired with the email
Why agencies use it
Less time writing. More time selling.
Your office sends the same emails every day: ID cards, receipts, quotes, payments, renewals. SPEED makes each one take seconds and sound like your best person wrote it.
Hours back every week
If you think about what to say for more than 30 seconds, you're overdoing it. There's a template for that. Pick it, fill in the details, and send.
Consistent, no matter who picks up the phone
Every email has the same look, the same polish, and perfect spelling. Customers get the same experience from the newest hire as from your best person.
New hires sound like veterans
A new team member learns which template to send, not what to write. When someone moves on, the next person picks up right where they left off.
Fewer incoming calls
Each email answers the next question before the customer has to call: where the ID cards are, how to pay, what coverage to consider. The matching text makes sure they read it.
How it works
Set up once. Send in seconds.
- 1
Set up your profile once
Each person adds their name, title, headshot and how they sign. The office adds its phone, address and Google review link once for everyone. Add a team member and they are set up automatically.
- 2
Pick the template
Templates are organized the way your day runs: Beginning of Day, call confirmations, quotes, renewals, claims. Find it in seconds, and preview it before you send.
- 3
Copy / Paste or open in your mail app
One click puts the email in Outlook, already signed by whoever is sending it. Fill in the dashed details, remove what doesn't apply, and send. The agent is CC'd, so they know every message that goes out.
Works in Classic and New Outlook. Open in mail app starts a ready-to-send email in Classic Outlook, and Copy / Paste works everywhere else. No plugin and no new inbox.Try it with a sample →
What fills in on its own
- Greeting
- Hi
- Sender's name
- Sam Ortiz
- Title
- Office Manager
- Headshot
- Your photo
- Office phone
- (555) 555-0142
- Agency name
- Jane Doe Insurance Agency
- Review link
- Review us on Google
Example values. Each team member sees their own.
Text scripts
The email, plus a text to match.
Customers check their texts long before their inbox. The everyday templates come with a text script that tells the customer the email is waiting, so it gets opened instead of buried.
- Paste it into the texting platform your office already uses. It comes from your office number.
- Fills in the same details as the email: who is sending it and your agency.
- Written for each template, so the text always lines up with the email that just went out.
Change the sender or template in the preview at the top and this text follows.
The library
Every email your office sends, already written.
240+ customer and internal emails, covering service, sales, renewals and claims. New templates show up in the Cloud automatically.
Beginning of Day
Issued policies, premium changes, forms and signatures, late payments, and underwriting requests, with three notices for every form.
Call confirmations & receipts
The recap that goes out after almost every call: what we did, what to expect on the bill, and the coverages worth a second look.
Quotes & follow-up
Rate quote emails written for the shopper in front of you, plus a working-quote sequence, lead follow-up and X-date check-ins.
New customers
Welcome emails, a 45-day check-in from the agent, umbrella and personal articles offers, and a home inventory reminder.
Retention & renewals
Rate increase heads-ups, renewals, roof questions, and simple-conversation follow-ups that keep customers around.
Claims & defectors
Claim check-ins, storm inquiries, and a cancellation process that leaves the door open for them to come back.
Plus emails for running your own team: job offers and licensing, 30-60-90 day reviews, 1-on-1 prep, equipment and out-of-office notices.
Browse a few by folder
Batch the start-of-day work: issued policies, forms, payments and underwriting.
- Policy is on the WayIssued Policies
- Premium is HigherIssued Policies
- 1st NoticeForms
- Electronic Signature NoticeForms
- Late Pay - Mortgage CompanyPayments
- Proof of ResidencyUnderwriting Memos
- Mortgagee UpdateUnderwriting Memos
- Medical QuestionnaireUnderwriting Memos
- Plus more in this folder
The #1 template. A written recap after almost every call.
- Paid in FullFull review
- Monthly BillingFull review
- Payment PlanFull review
- Plus more in this folder
Everyday service requests, by topic.
- Auto ID CardsID Cards & Proof of Insurance
- Receipt - AttachedReceipts
- Certificate - AttachedBusiness Lines
- Renters - Change of AddressEveryday Office
- Car Buying ResourcesEveryday Office
- Delegation Email - Quick ReferenceEveryday Office
- MexicoRental Car Info
- Outbound - DiscountsTeen Driving
- Plus more in this folder
From the first call to the quote to the X-date.
- Relationship SeekerRate Quotes
- Frequent ShopperRate Quotes
- Day 0 - Send Rate Quote EmailWorking Quotes
- Agent Reply to QuoteWorking Quotes
- Day 9 - Umbrella ValueWorking Quotes
- Have you given up?The Chase
- X-Date Check InX-Dates & Defectors
- Plus more in this folder
The first year, so new customers stay past their first renewal.
- Agent Welcome EmailDay 0
- 45 Day Check InFrom the agent
- Personal Articles PolicyCoverage offer
- Umbrella - With RatesCoverage offer
- Home InventoryReminder
- Google Review RequestReviews
- Plus more in this folder
Renewals, rate changes and simple conversations.
- Homeowners RenewalEveryday Retention
- Auto - Heads UpRate Increases
- HomeownersRate Increases
- Roof Info - Generic InquiriesEveryday Retention
- Satisfaction Check InSimple Conversation
- Returned MailEveryday Retention
- Plus more in this folder
Check in after a claim, and be the easiest agency to break up with.
- AutoClaims
- FireClaims
- Roof - Inquiries After the StormClaims
- Cancellation ConfirmationDefectors
- +1 Day - From AgentDefectors
- +320 Days - Requote RequestDefectors
- Plus more in this folder
Running the team: offers, licensing, reviews and operations.
- Welcome to Our Team!Hiring & Onboarding
- Job Offer - AttachedHiring & Onboarding
- Licensing Check InHiring & Onboarding
- Monthly 1-on-1 Prep1-on-1s & Reviews
- 90 Day Review - New Hires1-on-1s & Reviews
- Out of OfficeOperations
- Daily Sales RecapReporting
- Plus more in this folder
How every reply and forward signs off, from your profile.
- AgentName, title, headshot and phone
- Team MemberWith the agent alongside
- Team Member OnlyEach person's own details
En español
Spanish, too.
Bilingual office? Spanish versions of the templates and text scripts are available as an add-on, with the same layout, the same automatic signatures, and the same one-click Copy / Paste.
$24.99/month. One price covers your entire agency.
See add-onsReady to stop writing?
240+ templates and matching texts, ready the day you enroll.